Contact Kadenly

Customer support

Email support@kadenly.com for account assistance, billing questions, failed generations, privacy requests or content reports. If signed in, you can also use Support tickets.

Include your account email, the relevant order or generation task ID, and a short description. Screenshots can help, but remove unrelated personal information. Never send passwords, full card details, verification codes or illegal sexual material.

For billing remedies, read the Refund and Credit Policy. For infringement, harmful content or an appeal, follow the Content Policy. For personal-data requests, see the Privacy Policy.

Support is handled by a small independent team. We do not promise 24-hour coverage or instant replies; urgent threats to someone's safety should also be reported to the appropriate local emergency service.